Privacy Policy

Last Updated: May 4, 2026

1. Introduction

LeadAutomation.net ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our lead automation services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information Collection

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").

  • Personal Data: Name, email address, mobile number, and business details provided during registration or inquiry.
  • Device Information: Device type, operating system version, browser type, and Unique Device Identifiers (UDID) when accessing our platform.
  • Geographic Location: We may collect location data (latitude/longitude) to provide localized automation features and analytics.

3. Communication Consent & DND Override

By providing your personal information and mobile number on LeadAutomation.net, you explicitly grant us and our partners permission to contact you via Voice Calls, SMS, Email, and WhatsApp for service updates, marketing, and follow-ups.

"You agree to be contacted even if your mobile number is registered on the National Do Not Call (DNC) or Do Not Disturb (DND) registry. This consent overrides any DND/DNC registration."

4. Client Compliance Responsibility

Clients using the LeadAutomation.net platform to send automated communications (WhatsApp, SMS, etc.) undertake full and sole responsibility for complying with all applicable laws and regulations, including TRAI (India), DoT (India), TCPA (USA), CAN-SPAM Act (USA), ACMA Spam Act (Australia), GDPR (Europe), and all other regional telecommunications and data protection regulations. LeadAutomation.net is a technology provider and is not liable for any regulatory violations by its clients.

5. Data Retention & Deletion

We retain your information as long as your account is active or as needed to provide you with services. Upon termination of your services or a formal request for deletion:

  • All personal and business data will be permanently removed from our active databases within 14 days.
  • Backup data may be retained for a limited period as required by law or for technical security.

6. Data Sharing & Security

We do not sell your data. We may share information with trusted third-party service providers (e.g., WhatsApp API providers, CRM hosts) who assist us in delivering our services, provided they adhere to strict confidentiality agreements.

We use industry-standard SSL encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure.

7. Your Rights & Opt-Out

You have the right to access, update, or correct your personal information at any time via your dashboard or by emailing our support team. While you may opt-out of marketing communications, essential service-related announcements (e.g., billing, system updates) will continue until account deactivation.

8. Contact Us

For any questions regarding this Privacy Policy or your data, please reach out to our Privacy Officer at: privacy@leadautomation.net